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| Medical Travel Coordination |
We eliminate the complexity so you can focus entirely on healing.
Our Complete Medical Travel Service Includes:
- Pre-Travel Planning & Logistics
- Treatment Destination Research: Identifying and vetting appropriate hospitals/clinics based on medical needs.
- Medical Record Coordination: Compiling, translating (if needed), and securely transferring medical files.
- Travel Logistics: Booking flights, arranging airport transfers, and securing accommodation near treatment centers.
- Appointment Scheduling: Coordinating all medical consultations, tests, and procedures in optimal sequence.
- Professional Medical Escort: A licensed nurse accompanies you throughout the journey.
- In-Flight Care: Medical monitoring and assistance during travel for those requiring it.
- Language & Cultural Translation: Facilitating clear communication with foreign medical teams (English/Swahili/other local Ugandan languages).
- Treatment Advocacy: Ensuring your questions are answered and your preferences are respected in unfamiliar medical systems.
- Hospital Navigation: Guiding you through admission, departments, and hospital procedures.
- Continuous Monitoring: Vigilant observation and note-taking during hospital stays or outpatient treatments.
- Family Communication: Regular updates to family back home via calls, messages, or photos (as permitted).
- Emotional & Practical Support: Providing reassurance, companionship, and handling non-medical needs.
- Discharge Planning: Ensuring clear understanding of discharge instructions and medications.
- Travel Home Arrangements: Organizing safe return transport, considering post-treatment mobility needs.
- Follow-Up Care Coordination: Scheduling and preparing for follow-up appointments back in Uganda.
- Home Care Transition: Seamlessly transferring care to our local nursing team for continued recovery at home.
Regional Treatment Coordination
- Nairobi, Kenya (Aga Khan, Nairobi Hospital)
- Dar es Salaam, Tanzania (Muhimbili, Aga Khan)
- Kigali, Rwanda (King Faisal Hospital)
- Specialized treatments unavailable locally in Uganda
- India (Apollo, Fortis, Medanta hospitals)
- South Africa (Netcare, Mediclinic)
- Turkey, Thailand, or other medical tourism destinations
- Clinical trials or experimental treatments abroad
- Travel from rural areas to Kampala hospitals (Mulago, Case, Norvik)
- Inter-hospital transfers for specialized care
- Second opinion coordination between Ugandan cities
- Complex Treatment Seekers: Patients needing specialized surgery, cancer treatment, or procedures not available locally.
- Medical Tourists: Those seeking elective procedures or treatments abroad with better cost or quality ratios.
- Vulnerable Travelers: Elderly, very ill, or disabled patients who cannot travel alone.
- Second Opinion Patients: Individuals wanting consultations with international specialists.
- Expatriates & Visitors: Foreign nationals in Uganda needing to access home-country medical systems.
Every Otis travel coordinator/companion is:
- Licensed Medical Professional: Typically an experienced nurse with travel experience.
- Logistics Expert: Skilled in international travel planning and medical bureaucracy navigation.
- Culturally Competent: Respectful of different customs and medical practices.
- Crisis Management Trained: Prepared to handle travel delays, health changes, or emergencies abroad.
The Otis Care Difference
We provide a single point of contact and assume full responsibility for the medical travel process. We offer transparent pricing packages and maintain relationships with vetted hospitals internationally. Our goal is to make overseas treatment feel as straightforward as local care.
